Privacy Policy

At Trademark Club, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect both personal and non-personal data to provide you with effective, legal, and professional services. The types of data we collect include but are not limited to:

A. Personal Information

Name and Contact Information (Phone Number, Email Address)
Address and Location
Government-issued ID (Aadhaar, PAN, Passport)
Business Documents (GST, MSME Certificate, Partnership Deed, etc.)
Company Details (Firm Name, Incorporation Certificates, etc.)
Trademark or Copyright Details
Legal Notices or Court Documents (if applicable)
Digital Signatures and Authorizations
Payment Information

B. Non-Personal Information

Browser type
Device information
IP address
Date and Time of Visit
Time spent on site
Referring Website URLs
Clickstream Data
Cookies and Usage Data

2. How We Use Your Information

We collect your data through the following methods:

Website Forms (Inquiry, Registration, Contact Us)
Direct Communication (Email, Phone, WhatsApp, In-Person)
Document Uploads via Secure Channels
Cookies and Analytics Tools (e.g., Google Analytics)
Subscription Forms for Newsletters or Updates
Online Payment Gateways

3. Use of Your Information

Your information is used strictly for professional, legal, and service delivery purposes. We may use your personal information to:

Provide legal services like trademark registration, hearing representation, ISO certification, copyright filing, MSME registration, etc.
Prepare and submit documentation to government or legal authorities
Communicate with you about your inquiries, service status, or legal timelines
Respond to notices, deadlines, and other time-sensitive matters
Send reminders, alerts, or notifications related to your services
Maintain internal records for client servicing, compliance, and legal defense
Improve our website’s functionality, content, and user experience
Customize communication and marketing based on preferences (only with your consent)

4. Legal Basis for Processing Data

We collect and process your personal data based on the following legal grounds:

Consent: You have given clear permission to process your data for a specific purpose
Contractual Necessity: Data is required for a service agreement or to take steps before entering into a contract.
Legal Obligation: We are bound by government, court, or legal mandates.
Legitimate Interests: For purposes such as service improvement, fraud prevention, or business development, without overriding your rights.

5. Sharing and Disclosure of Data

We do not sell, rent, or trade your data with any third parties. However, we may share your information in the following cases:

A. With Regulatory Bodies

Indian Trademark Office
Copyright Board
ISO Certification Bodies (IAF/Non-IAF)
MSME Authorities
Government Portals (Startup India, DPIIT, MCA, etc.)

B. With Legal Consultants or Courts

For representation, hearings, or document submissions in trademark disputes or court matters

C. With Service Providers

IT and hosting service providers
Payment gateway processors
Document processing and storage services (under strict confidentiality)

D. With Consent

When you explicitly authorize disclosure to any third party

6. Data Retention

We retain your data for as long as it is required to fulfill the purposes outlined in this policy, or to comply with legal, tax, and regulatory requirements. When your data is no longer needed, it will be securely deleted or anonymized.

Retention periods may vary based on:

Type of service (e.g., trademarks require long-term record-keeping)
Legal obligations (e.g., ISO records retention)
Nature of the business relationship

7. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, misuse, loss, alteration, or disclosure. These include:

SSL encryption on our website
Password-protected systems and databases
Limited access to authorized personnel
Secure cloud storage and document vaulting
Regular data backups
Internal compliance audits

Despite our best efforts, no data transmission over the internet is 100% secure. By using our services, you acknowledge this risk.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to enhance user experience and analytics. Cookies help us:

Remember user preferences
Analyze site traffic and behavior
Limited access to authorized personnel
Offer relevant legal or service-related content

You may disable cookies in your browser settings, though some website features may not function optimally.

9. Your Data Protection Rights

You have the following rights under Indian law and international standards like GDPR:

Right to Access: Request a copy of your personal data
Right to Rectification: Correct any inaccurate or incomplete data
Right to Erasure: Request deletion of your data (subject to legal retention)
Right to Restrict Processing
Right to Object to Processing
Right to Withdraw Consent at any time

To exercise these rights, contact us at contact@trademarkclub.in

10. Third-Party Links

Our website may contain links to other websites (e.g., government portals, payment gateways). We are not responsible for the content or privacy practices of such third-party sites.

11. Children’s Privacy

We do not knowingly collect or process personal data from individuals under the age of 18 without parental or guardian consent.

12. International Transfers

If you are accessing our website from outside India, please be aware that your data may be transferred to, stored, or processed in India where our servers are located.

13. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page, with the updated date mentioned above.
We encourage you to periodically review this page to stay informed about how we protect your data.